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Brisbane - Viewing the World through a Process Lens

Wednesday, January 29, 2020 -
5:00pm to 7:00pm
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Processes today are complex, and they are supported by digital technologies which keep detailed records of, when tasks are completed, and who completed them. These records can then be analysed to show how processes really performed in the past. Concrete evidence from such analysis can guide organisations to increase operational efficiencies in terms of time and cost.

Process Mining is a research discipline that combines data mining, process management and visualisation techniques, to extract valuable insights from event data such as when and how the activities are carried out or where delays occurred in process executions. Process mining techniques have been applied to many different organisations – for example, over 150 organisations worldwide and in Australia.

Speakers Bio

Prof. Moe Thandar Wynn

Prof Wynn has over ten years of experience in engaging with Australian industry partners to improve business practices through data-driven methods. She has worked with Australian stakeholders, in a range of sectors including healthcare, insurance, utility, logistics, government and education to pinpoint inefficiencies and derive process improvements. During the presentation, she will share her views on how BPM principles in general and process mining techniques, in particular, can be used by organisations to gain insights into the real behaviour of their processes.

Dr. Kanika Goel

Kanika is an academic at Queensland University of Technology, Brisbane, Australia. She has completed her Ph.D. in the area of Business Process Management and is a strong advocate of process improvement for enhanced business performance. Kanika operates both in the technical and managerial side of Business Process Management and has applied those skills to industry projects.
Kanika’s current research interests include process management, process mining, NoSQL databases, and data quality. She has received QUT Vice-Chancellor’s Excellence Award (in a team) in 2019 for innovation and creative practice excellence in the area of Business Process Management.

Event Details: 
Fee: Free for IIBA Australia Chapter Members and $33 including GST for non-Australia Chapter Members Registration closes 1:00pm on 28 January, unless sold out prior. NOTE: IIBA Brisbane reserves the right to use any photograph taken at any event, without the express written permission of those included within the photograph. Sponsors Suncorp Group Limited is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people and $96 billion in assets. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners. Through these products and services we: Protect what matters to our customers Help our customers recover from injury Support our customers’ everyday financial needs, and Enable customers and businesses to reach their financial goals
Event Location: 
Venue : Level 28, Suncorp, Brisbane Square
$0.00 AUD