Mindful Stakeholder Engagement
Mindfulness helps you stay calm, objective and present, and be more considered in your approach when dealing with stakeholders...
BAs plan our stakeholder engagement approach carefully to maintain effective working relationships with our stakeholders. While there are many tools and techniques to perform stakeholder analysis, we need to analyse the mindset of our stakeholders – a deeper level of analysis - to understand how they will react in various situations, and how we may best respond to them.
This means we must be willing to look within ourselves to understand how our behaviour, words and actions may be perceived to adapt as necessary while avoiding causing conflict. This is where mindfulness is needed.
Mindfulness helps you stay calm, objective and present, and be more considered in your approach when dealing with even the most challenging stakeholders. Combined with the ‘Stakeholder Engagement Canvas’, we can examine various aspects of the stakeholder’s mindset in context to the project, as well as identify how we can be more mindful during our engagement with them.
Kathy will discuss the importance of mindfulness when engaging stakeholders.
With a background in software development, Kathy is a BA professional with nearly 30 years of experience in I.T. She is an APMG and ICAgile certified trainer and delivers business analysis and agile training and coaching services to many organisations in Australia and around the world, including large corporations and government departments.
Since 1999, Kathy has been studying, practicing and teaching mindfulness. Kathy works with teams and organisations to implement mindfulness practices to improve teamwork, be more innovative and deliver better customer value. She is passionate about seeing people, teams and organisations succeed and thrive in an environment of collaboration and harmony.
This IIBA Virtual event is free for members and $20 for non-members.
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