

Designed for beginners and curious minds alike, the session blends theory with action, through a combination of short activities, team collaboration, and real-world examples, participants will learn how to:
- Build empathy with users to understand needs and challenges.
- Reframe problems to unlock innovative perspectives.
- Generate creative ideas through rapid brainstorming.
- Create low-fidelity prototypes to bring ideas to life.
- Test concepts quickly and learn through feedback.
By the end of the session participants will have a solid understanding of the Design Thinking mindset and some tips and tricks to apply Design Thinking in their work.
Tickets:
- IIBA Member: Free! Log in at the top right of this page to access your free ticket
- Non-Member: $20
Speaker: Lumai Tingey, Director at Escient
Lumai is a highly motivated professional, fueled by curiosity, compassion, and a desire to deliver positive change. She brings a proven track record of strategy, building high performing teams and delivering customer-centred and business aligned outcomes.
She has over 15 years' experience delivering complex programs, mentoring teams and building Agile and Human Centered Design capability across a number of industries. With roles spanning Leadership, Strategy, Coaching, Program and Project Management, Business Analysis, Customer Experience Design, Product Ownership and Facilitation.
Collaborative and courageous with a high level of empathy, Lumai brings both enthusiasm and pragmatism to her approach. She develops productive relationships with stakeholders at all levels with a focus on a co-creative and adaptive approach.
Event Sponsor: Randstad Digital
Thank you to Randstad Digital for sponsoring the catering for this event.