We’ve all experienced projects where the final product doesn’t quite meet expectations—when what was delivered falls far short of what was envisioned. But beyond underwhelming features lies a more critical failure: when a solution is fundamentally unsafe, unstable, or unscalable.
In this engaging session, Beyond the Features: Non-Functional Requirements as Delivery Superpowers, Briana Ertanin takes us behind the scenes of real-world initiatives that failed due to overlooked non-functional requirements (NFRs)—things like security, capacity, robustness, and accessibility.
We’ll look at how poor attention to these elements—despite flashy features—can make or break a solution. And most importantly, we’ll examine how strong business analysis practices can identify and resolve these issues early. This session aligns with Chapter 7 of the BABOK (Requirements Analysis and Design Definition) and will be valuable for business analysts, product owners, and delivery professionals alike.
Learning Outcomes:
- Understand the non-functional requirements definition and analysis
- An NFR framework as a way to future-proof your delivery
- Understand how to highlight NFR importance to your stakeholders
Ticket Pricing
- IIBA Member: This event is free for members to attend online or in-person. To access this rate, please login using the Member Login button on the top right of this page.
- Non-Member: $15 online, or $25 in-person
Presenter: Briana Ertanin, Business Architect and Business Analysis Manager at Transgrid
Experienced leader with expertise across multiple industry sectors, including commercial and Non-For-Profit (NFP) organizations. Proven ability to build and lead large teams, navigate complex challenges, and drive successful outcomes through strategic leadership and multidisciplinary delivery proficiencies. Briana is the Business Architect and Business Analysis and Business Process Practice Lead at TransGrid. Previously Briana has held significant roles in major financial institutions and corporations. As a Senior Consultant at ASX and CBA, she was deeply involved in regulatory trust restoration and shaping the Strategy-to-Execution landscape of Australia. In her role as Practice Lead at Toyota Finance Australia, she oversaw a capability uplift in delivery competencies and managed transformational change initiatives, including legacy system replacements and the introduction of new Ways of Working. Briana has been involved with IIBA® and IIBA® Australia Chapter for over 15 years. She was an Australian Chapter President for 4 years. She is serving as a Past President on the National Board. Briana is a Director at the National Board of the Institute for Management Consulting (IMC). Briana's leadership style is characterized by her high energy levels and emphasis on building effective teams. She prioritizes trust, agility, and respect, fostering an environment conducive to collaboration, innovation, and productivity. Her overarching goals of making a positive difference for the organization and its employees highlight her dedication to driving impactful and meaningful change. Briana possesses a strategic vision and practical implementation skills, coupled with strong business acumen and legal and regulatory expertise. She excels in team leadership and development and is adept at change management.
Sponsor: PM Partners
Thank you to PM Partners for providing the venue and catering for this event.
PM-Partners are strong advocates and practitioners of Agile and Scaled Agile and have a 25-year pedigree in traditional project management, programme management and portfolio execution. We believe our multimodal approach enables the right blend of best practice frameworks and methods for your organisation to succeed.
Their expert team of advisors, coaches, and practitioners thrive on one thing – quality execution.
They are proud to work with some of the most innovative and inspiring organisations across Australia and south-east Asia. Their customers develop critical infrastructure, improve our healthcare systems, make our skies safer, reduce financial crime and fraud, build safer and healthier communities, and deliver high-speed networks to make your Netflix faster!
Founded in Australia in 1996, PM-Partners is proud to be a homegrown Australian company. Today they are part of the $4.5bn OUTSOURCING Inc. group, which has over 80 operating units in 22 countries.
PM-Partners has 28 globally recognised certifications and accreditations. With over 300 experts their team has helped customers achieve their goals through excellence in project delivery and skills uplift.