About the Event
In a world of emerging business models and AI, transformation too often becomes a technology-led initiative. Yet sustainable value creation depends on thoughtfully designed ways of working that deliver better outcomes while managing risk. Without a clear understanding of processes, transformation targets assumptions rather than reality, increasing the likelihood of operational risk, sub-optimisation and failure.
Every customer outcome, product and service is delivered through processes. Without understanding how work actually gets done, organisations cannot reliably improve customer outcomes or scale measurable performance. Process visibility highlights where value is created and where it is lost, helping avoid delays, rework, redesign, budget overruns and unrealised benefits. It also supports adoption, as people are more likely to embrace change when it makes their work easier and more effective.
Process understanding reduces uncertainty for stakeholders and accelerates successful transformation.
This session will explore how to apply the right level of process design to enable meaningful, sustainable business transformation, including:
- Why processes are critical to successful transformation
- How processes create cohesion across business solutions
- How much process coordination is enough
- The role of AI in accelerating process analysis and redesign
Event Agenda
18:00 - 20:00: Session content
20:00 - 20:30: Networking (in-person attendees)
Tickets
This event is a hybrid event. Choose to attend in-person in Sydney, or online from anywhere. If you are an IIBA Member, please login to the Member Area before proceeding through checkout to access the Member price.
- IIBA Member: $15
- Non-Member: $25
- Student: Free
Meet the Presenter: Roger Burlton, P.Eng., CMC, President and Founder, Process Renewal Group
Roger T. Burlton, P.Eng., CMC, is President and Managing Partner of Process Renewal Group and co‑founder of BPTrends Associates. He is a globally recognized pioneer in Business Process Management and Business Architecture, and author of the seminal book Business Process Management: Profiting from Process, the Business Process Manifesto and the Business Agility Manifesto. Roger has developed the first process and business architecture practices, worked with 200+ organisations worldwide, and is a sought‑after speaker who has chaired leading BPM and architecture conferences and delivered hundreds of seminars to thousands of professionals.
Thank you to our Sponsor: PM-Partners
Thank you to PM-Partners for providing the venue and catering to make this event happen.