About the Event
Business analysis often focuses on requirements, processes, and stakeholder alignment, but many organisations still struggle to translate this into measurable performance outcomes.
In this session, Conrad Gagner explores how principles from manufacturing, such as process control, systems thinking, and continuous improvement can be applied to business and technology environments.
Through a combination of practical insights and an interactive Lego activity, participants will experience how value is progressively built across stages and what happens when structure, clarity, and governance are missing.
This session is designed to bridge the gap between analysis and execution, helping Business Analysts and professionals better understand how to deliver reliable, outcome-focused results.
Learning Objectives
By the end of this session, you will be able to:
- Explore how a manufacturing perspective can help make sense of delivery challenges
- Recognise how value is progressively built across a value chain
- Identify the impact of poor handoffs, unclear requirements, and lack of structure
- Appreciate the importance of governance and quality checkpoints
- Understand how better communication and clarity can improve delivery outcomes
Event Agenda (approx. timings):
- 5:30 PM – 6:00 PM: Networking
- 6:00 PM – 7:30 PM: Presentation & Interactive Session
- 7:30 PM – 8:00 PM: Post-Event Networking
Tickets
- IIBA Member: $10
- Please login to the Member Area before proceeding through checkout to access the Member price
- Non-Member: $20
- Student: $15
Registration extended! Closes Wednesday 17 June 2026 or when sold out.
Meet the Presenter: Conrad Gagner
Founder and Principal Consultant, Saliant
Conrad Gagner is a technology and operations leader with over 30 years of experience delivering complex transformation across mining, manufacturing, rail, and energy. As Founder of Saliant, he specialises in aligning technology strategy with operational outcomes, including digital transformation, real-time systems, and autonomous technologies. Known for applying a “factory mindset” to business challenges, Conrad focuses on practical, scalable solutions that improve reliability, efficiency, and performance.
Thank you to our Sponsor: Randstad Digital
Thank you to Randstad Digital for providing the venue and catering to make this event happen.
Randstad Digital is a leading recruitment and HR solutions partner, connecting businesses with skilled talent across a wide range of industries. With a strong local presence backed by global expertise, Randstad Digital supports organisations with temporary, permanent, and contract staffing, as well as workforce management and HR consulting. Known for its people‑first approach, the team focuses on building long‑term relationships and delivering tailored solutions that help both employers and job seekers thrive in Queensland’s dynamic job market.